Interactions between service customers : managing on-site customer-to-customer interactions for service advantage / Richard Nicholls.

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Autor: Nicholls, Richard.
Title: Interactions between service customers : managing on-site customer-to-customer interactions for service advantage / Richard Nicholls.
Place and date of publication: Poznań : 2005.
Publisher: The Poznań University of Economics Publ. House,
Physical description: XXVII, [1], 272, [1] s. : rys., tab., wykr., 24 cm
Language: eng
Subject entries:
- Marketing
- Komunikacja marketingowa
ISBN: 8374171162
Series: Prace Habilitacyjne / Akademia Ekonomiczna w Poznaniu ;
ISBN2: 8374171162

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a eng
100 1

a Nicholls, Richard.
245 1
0
a Interactions between service customers : b managing on-site customer-to-customer interactions for service advantage / c Richard Nicholls.
260 a Poznań : b The Poznań University of Economics Publ. House, c 2005.
300 a XXVII, [1], 272, [1] s. : b rys., tab., wykr., c 24 cm
490 1

a Prace Habilitacyjne / Akademia Ekonomiczna w Poznaniu ; v 21
504 a Bibliogr. s. 255-273.
650
9
a Marketing x aspekt psychologiczny.
650
9
a Komunikacja marketingowa x aspekt społeczny.
830
0
a Prace Habilitacyjne - Akademia Ekonomiczna w Poznaniu v 21
901 a 20361
920 a 83-7417-116-2

Title: Interactions between service customers : managing on-site customer-to-customer interactions for service advantage /
Author: Nicholls, Richard.
Signature:
- 4408
- VIII/58
Date: 2005.
Publisher: The Poznań University of Economics Publ. House,
Place of publication: Poznań :
ISBN:
- 8374171162
- 83-7417-116-2
Language: eng
Subject:
- Komunikacja marketingowa
- Marketing

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